Privacy Policy

Who we are

FoodX (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you access our website and use our data services.

Information We Collect

We collect both personal and non-personal information to improve our services. The types of information we may collect include:

How We Use Your Information

We use the information we collect for the following purposes:

• Providing Services: To fulfill your requests for our data services and provide customer support.
• Account Management: To manage your user account, process payments, and deliver invoices.
• Communication: To send important updates, newsletters, or promotional offers, if you have opted in.
• Improvement: To analyze website performance, user behavior, and improve our services.
• Legal Obligations: To comply with applicable laws and regulations.

Data Sharing and Disclosure

We do not sell or rent your personal information. However, we may share your information under these circumstances:

• Service Providers: We may share your information with third-party service providers who help us operate our website or process transactions. If you sign up for payments, your personal details will be processed by Stripe.
• Legal Requirements: We may disclose your information if required to comply with legal obligations, court orders, or government regulations.
• Business Transfers: In the event of a merger, acquisition, or sale of our business, your personal information may be transferred as part of that transaction.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your use of our website. This helps us enhance user experience and improve functionality.

• Cookies Small data files stored on your device to help our website remember your preferences.
• Analytics We may use third-party analytics tools (e.g., Google Analytics) to analyze site traffic and user behavior.

You can modify your browser settings to refuse cookies, but this may affect your ability to use certain features of our website.

Data Security

We take appropriate security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. If you wish to delete your account or request that we no longer use your information, please contact us.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before sharing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website after changes are made indicates your acceptance of the revised policy.

Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights regarding your personal information, please contact us at neville@foodxdata.com.