FAQ

How can I use your services?

To sign in, simply go to our sign in page create an account. You’ll receive an email confirmation to set up your account. Then choose the brand dataset that best suits your needs.

What industries do you provide data services for?

Our business focuses exclusively on the restaurant industry. We provide data insights and analytics specifically designed to help restaurants optimize their operations, customer engagement, and market strategies.

How do you ensure data accuracy?

We use advanced algorithms and manual validation processes to ensure the accuracy and reliability of the data we provide. However, the accuracy of data depends on various external factors, so we recommend reviewing our data insights to make the most informed decisions.

What are the pricing options for your services?

Our pricing is determined based on the size of the restaurant brand. You can view specific pricing details on the brand details page for each restaurant. If you have additional questions, please contact us.

What is your refund policy?

Due to the nature of our product (digital resources), we don't currently offer refunds. However, if you believe that the product you purchased is somehow defective or for another reason, please contact us. We will gladly review your case and consider making an exception if necessary.

How often is the data updated?

We update our data once a month to ensure that you have access to the most current and accurate information for the restaurant industry.

Can I export the data I purchased?

Yes, we provide the option to export data in various formats such as CSV, Excel.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express) and WeChat Pay.

Do you offer customer support?

Yes, we offer 24/7 customer support via email and live chat. If you have any questions or encounter issues, you can reach out to us at neville@foodxdata.com.

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